Ph.D., Northwestern University, 1979
M.A., Northwestern University, 1977
B.A., Northwestern University, 1976

Currently (and concurrent with UMass faculty position), she is the Verizon Chair in Telecommunications at the School of Communications and Theater, Temple University, Philadelphia. Author, co-author, and editor, or co-editor of 15 books, including Constructing America's War Culture: Iraq, Media, and Images at Home; Taking Sides: Clashing Views in Mass Media and Society; 3 volumes of Advances In Telematics; Connections: Techniques of Communication, and 24/7: How Cell Phones and the Internet Change the Way We Live, Work, and Play. Research and teaching involve the relationship of media/digital technology and society; international telecommunications policies, and social and behavioral aspects of interacting with technology. Current research involves the social and behavioral aspects of cell phones and the Internet, and the emerging field of nanotechnology, and the impact of media coverage of the war in Iraq on rhetorical dimensions of dealing with democratic practices.